If you are unhappy at any time with the products you have received or you are not entirely satisfied with the products then we would gladly accept return of the goods and will provide you with a full refund of the same products.
Ensuring you are able to answer YESto these questions?
- Are the items in your possession?
- Ordered directly from Skincare Essentials website?
- Are all of the products in their original undamaged packaging?
- Are all of the products unopened, unused and the seals fully intact?
- Did you order the items less that 28 days ago?
- Have you had an adverse reaction to the products?
If the answer to any of these questions is NO then please call 07880 750735 and we will do our utmost to help.
Packing the items for Returning
Re-pack all of the items you want to return in the original box, packed to ensure that the items are protected whilst in transit. Return to Skincare Essentials Returns, Suite 1 & 2, The Cloisters, Broyle Place Farm, Laughton Road, RINGMER, East Sussex, BN8 5SD with a copy of your original invoice sent by ourselves.
Upon receipt of the items, Skincare Essentials will email you stating your items have been received. We will then process the parcel and confirm that each of the items are in the same condition they were when dispatched.
All of the products are in their original undamaged packaging. All of the products are unopened, unused and the seals fully intact. Please note that any items that do not comply with the above rules will be ineligible for a refund.
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